Frequently Asked Questions (FAQ)

1. How can I place an order?

Simply browse our products, add items to your cart, and proceed to checkout. You can pay via Cash on Delivery (COD) or online payment.

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery across Pakistan. Pay when your order arrives at your doorstep.

3. What are the delivery charges?

Karachi: PKR 300 | Major Cities (Lahore, Islamabad, etc.): PKR 450 | Rest of Pakistan: PKR 550. Orders above PKR 3,000 get FREE delivery!

4. How long does delivery take?

Karachi: 1-3 business days | Major Cities: 2-5 business days | Rest of Pakistan: 3-7 business days.

5. Can I return or exchange a product?

Yes, we accept returns within 7 days of delivery if the product is unused and in original packaging. Contact us to initiate a return.

6. How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS or email to track your delivery.

7. How can I contact customer support?

You can reach us via email or through our contact page. We are available 6 days a week to assist you.